NO.112 While reviewing the quarterly forecast, a manager notices the newest team member is missing in the forecast- After looking at a few the manager can see where the sales representative has closed six opportunities this month and has three additional opportunities m progress.
Where should the administrator start troubleshooting?

NO.113 Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?

NO.114 An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers

NO.115 Which three actions can occur when an administrators clicks “save” after making a number of changes to Knowledge data categories in a category group and changing their position in the hierarchy? Choose three.

NO.116 Which capability is available in both customizable Forecasting and collaborative forecasting? choose 2

NO.117 The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next.
Which two options should an administrator use to solve this scenario?
Choose 2 answers

NO.118 Universal Containers suspects a used is logging in as other users and editing Account records without their approval.
Where would an administrator go to verify who is logging in as other users?

NO.119 The administrator of universal containers is testing an approval process in a refreshed developer pro sandbox and is finding that none of the notification emails are being sent to the approvers.
What could be the cause of this? choose 2

NO.120 How can the administrator ensure article managers use specified values for custom article fields?

NO.121 Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?

NO.122 Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK’s B2C customers are employed at its larger customer accounts and should be tracked under both.
Which two options will CK need to use to manage its customers’ accounts?
Choose 2 answers

NO.123 Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email.
What should the administrator use to email the Case Owner?

NO.124 When an administrator enables customizable prebuilt entitlements, which three options are automatically created?
Choose 3 answers

NO.125 Which statement is true about the creation of entitlement processes?
Choose 2 answers

NO.126 What should an administrator consider when enabling territory management? choose 3

NO.127 An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.
Once the junction object is created, what are the next two steps the administrator should take?
Choose 2 answers