This page was exported from IT certification exam materials [ http://blog.dumpleader.com ] Export date:Sun Jan 19 3:03:43 2025 / +0000 GMT ___________________________________________________ Title: MS-740 Practice Exams and Training Solutions for Certifications [Q13-Q32] --------------------------------------------------- MS-740 Practice Exams and Training Solutions for Certifications Dumps Free Test Engine Player Verified Answers Exam MS-740: Troubleshooting Microsoft Teams (beta) Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments. Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring. Beta exams are not scored immediately because we are gathering data on the quality of the questions and the exam. Learn more about the value and importance of beta exams. Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate Download exam skills outline Schedule exam Languages: English Retirement date: none This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.   NO.13 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.You need to determine the cause of the issue.Solution: Use the Skype for Business Network Assessment tool to determine of the user has access to all Microsoft Teams URLs and IPs.Does the solution meet the goal?  Yes  No NO.14 You need to resolve the partner company communication issue.Which two PowerShell commands should you run? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.  Get-CsExternalAccessPolicy | Set-CsExternalAccessPolicy -EnableFederationAccess $True  Set-CsTenantFederationConfiguration -allowedDomains  Set-CsAccessEdgeConfiguration -AllowFederatedUsers  New-CsAllowedDomain -identity  Get-CsOnlineUser | Set-CsExternalAccessPolicy -EnableFederationAccess $True Reference:https://docs.microsoft.com/en-us/powershell/module/skype/set-csexternalaccesspolicy?view=skype-pshttps://docs.microsoft.com/en-us/powershell/module/skype/new-csalloweddomain?view=skype-psNO.15 You are the global administrator of a tenant.An account is blocked due to suspicious user activities.You need to investigate the user activities.Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. Reference:https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance?view=o365-worldwideNO.16 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.You need to determine the cause of the issue.Solution: Confirm whether the user can communicate with external users.Does the solution meet the goal?  Yes  No NO.17 A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.Employees do not have access to Teams calendars.You need to resolve the issue.How should you respond? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. Reference:https://techcommunity.microsoft.com/t5/exchange-team-blog/configuring-teams-calendar-access-for-exchange-on-premises/ba-p/1484009NO.18 You are the administrator for an organization.A user named User1 can communicate with User2 from an external domain by using chat. User1 is not able to add User2 to a team.You need to ensure that User1 can add User2 to a team.What should you do?  Enable external access.  Confirm whether the domain is in the external access allowed list.  Ask the administrator of the external domain to add your domain to their Allowed Domain list.  Use the Microsoft Teams web app.  Enable guest access. Reference:https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#guest-accessNO.19 You need to resolve the chat notification issue.Which three actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.  Reinstall Microsoft Teams.  On the Microsoft Teams Settings Notifications page, enable notifications.  In Registry Editor, navigate to ComputerHKEY_CURRENT_USERSOFTWAREMicrosoftOfficeTeams. Create a registry key named ChatNotifications and set the value to 1.  In the Windows settings Notifications & Actions menu, enable notifications.  Update Microsoft Teams to the latest version. Reference:https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413dhttps://support.microsoft.com/en-us/windows/change-notification-and-action-settings-in-windows-10-8942c744-6198-fe56-4639-34320cf9444eNO.20 A company uses Microsoft Teams.You need to prevent users from using a specific app within Teams.What are two possible ways to achieve this goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.  On the Permission policies page of the Teams admin center, create a custom policy and assign the policy to users.  On the Enterprise applications page in the Azure Active Directory admin center, disable the app.  On the Users page of the Azure Active Directory admin center, disable the app.  On the Manage apps page of the Teams admin center, disable the app.  On the Setup policies page of the Teams admin center, create a custom policy and assign the policy to users. Reference:https://docs.microsoft.com/en-us/microsoftteams/manage-apps#:~:text=In%20the%20left%20navigation%20of,(DoD)%20deployments%20of%20Teams.https://docs.microsoft.com/en-us/microsoftteams/app-policiesNO.21 A company uses Microsoft Teams.You need to configure email channel settings for the company.Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. Reference:https://support.microsoft.com/en-gb/office/manage-who-can-send-email-to-a-channel-in-teams-4f1a1224-e71b-45de-8f68-8e08f7874fa9https://docs.microsoft.com/en-us/microsoftteams/enable-features-office-365NO.22 User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.User2 is unable to make any changes to the document.You need to determine the root cause of the issue.What is the cause?  User2 does not have a Microsoft SharePoint license.  A sensitivity label has been applied to the shared file.  The Microsoft Office package is not activated on User2’s device.  User2 has view-only permissions for the document. Reference:https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwideNO.23 A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.An auto attendant is not able to forward calls to external numbers.What should you do?  Assign a new auto-attendant number.  Purchase and assign an international calling plan to the associated resource account.  Assign a phone system license to the associated resource account.  Configure external sharing settings from Azure Active Directory. Reference:https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisitesNO.24 A company has a Microsoft 365 subscription.A user reports that they cannot add a guest user to a team.You need to resolve this issue.Which action you should perform? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point Reference:https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwideNO.25 A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices. The user provides you with the following screenshot that shows the error message.Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.NOTE: Each correct selection is worth one point. NO.26 A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.A user reports the following issues:The user loses their Teams connection during screen sharing.The Microsoft Teams app crashes randomly and restarts automatically.You need to view the appropriate logs to troubleshoot the issues.What should you do?  From the Microsoft Teams app. select CTRL+G Open the ETL files in the %Appdata%MicrosoftTeamsfolder.  Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logstxt in the %Appdata%MicrosoftTeamsfolder.  From the Microsoft Teams app. select Ctrl+Alt+Shift+1 Open the log files in the %Userprofile%Downloadsfolder.  From Event Viewer, open the Windows log and filter the log for the keyword MS Teams. Reference:https://docs.microsoft.com/en-us/microsoftteams/log-filesNO.27 A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.Users from the sales department report that the Files tab in one of the channels is not accessible.The following message displays:Item might not exist or is no longer available.You need to identify and resolve the issue.What should you do?  Revert the renamed folder to the original channel folder name.  Recover all the deleted items from the recycle bin of the corresponding Teams site.  Create a separate document library with the same name as the channel. The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the channel and the folder.NO.28 You own a team that has three standard channels.The team has been deleted.You need to locate the files from all three channels.Where should you navigate to locate the files?  The tenant’s SharePoint home page recycle bin.  The SharePoint site’s first stage recycle bin.  The SharePoint site document library.  The SharePoint site’s second stage recycle bin. NO.29 You are managing a Microsoft Teams environment. You assign Audio Conferencing licenses to users. You configure a bridge number for the audio-conferencing bridge.The audio-conferencing bridge number does not appear in meeting invitations that users create by using Microsoft Outlook.You need to provision a new conferencing bridge number.Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. 1 – Acquire and assign a service number to the conferencing bridge.2 – Configure default and alternate languages for the conferencing bridge.3 – Configure conference bridge settings.4 – Assign dial-in phone numbers for users who lead meetings.5 – Ask users to change their conference bridge PIN.Reference:https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams#step-2-get-and-assign-licensesNO.30 You need to resolve the issue reported by User4.How should you resolve the issue? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. NO.31 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.An IT company has a Microsoft 365 subscription.The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.You need to ensure that the address for the new location is available to emergency responders.Solution: Assign a calling policy that has an emergency address for each user.Does the solution meet the goal?  Yes  No Reference:https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-userNO.32 An organization has E5 licenses without audio conferencing.When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.You need to resolve the issue.Which three actions should you perform? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.  Deactivate and reactivate the user’s Teams license.  Update the Teams desktop app to the latest version.  Sign out of Teams and the sign back in to Teams.  Clear the Teams app local cache and the Windows credentials cache. Topic 1, FabrikamCurrent environmentActive DirectoryThe network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).Microsoft 365You assign all employees a Microsoft Office 365 E3 license. Fabrikam has recently migrated from Skype for Business server to Microsoft Teams.Network environmentThe company uses a combination of IPv4 and IPv6 addresses.CallingThe company plans to use a Session Border Controller (SBC) connected to Phone System Direct Routing for their telephony solution. The company registers the SBC domain name, sip.contoso.com, in as tenant domain.RequirementsEmergency callingYou must configure a tenant trusted IP list for emergency address locations.SecuritySales interns must not have the ability to share files in one-on-one chats. Teams and channels must meet following compliance requirements:You must create the following groups for teams and channels: Team Owners, Team Members and Team Visitors.The Team Visitors group is for internal UserX that does not have access to the Private channels chats, but does have access to SharePoint sites for auditing the files within the private channels.Channels for the different departments must not inherit permissions from the parent sites. Permissions for each channel must be unique.ProjectNextGenAppThe R&D team has a private channel named ProjectNextGenApp. The members of the channel need to collaborate on files with an external user, but they do not want the external user to be able to read and send messages in the channel.Legal departmentYou must ensure that users in the legal department can view the files uploaded by owners within one channel or access SharePoint.IssuesCEOThe company’s CEO reports that they do not receive notifications for chat messages in the desktop version of Microsoft Teams.AdministratorAAdministratorA is configuring Direct Routing. The administrator runs following PowerShell command to pair the SBC to the tenant or add the SBC from the Teams admin center.The following error message displays:Human resources managerThe human resources manager is unable to access the files in a Private channel named StaffRecruiters. He gets an error message when they select the Files tab that the Item does not exist or no longer available.Audit teamUsers who are part of the audit team report that they were unable to access the Files tab of a channel in the team. The following error message displays when they attempt to access files:User1User1 reports high CPU usage while using the Teams application and would like to know more on how Teams uses resources.User2User2 reports that automatic updates for the Teams client are not working.User3User3 reports that they are not able to download a file that was shared with them in a one-to-one chat within the Files tab. The following error message displays:“This item might not exist or is no longer available.”User4User4 reports that the following message displays when they navigate to the SharePoint Site for the private channel:“Access denied”User5User5 has multiple groups and contacts but none of the groups or users appear in the Teams app. The Contact List Provider for User5 is listed as Unified Contact Store (UCS).User6User6 reports that they are not able to download a file that was shared with them in a one-to-one chat within the Files tab and receives the follow error message:“This item might not exist or is no longer available.”Emergency callingUsers report that the Teams app does not display an emergency address in the calls section of client settings. No emergency address is listed when placing a call. You collect Teams debug logs from a user. A representative section of the log is shown below:ReportsUsers within the company report poor quality when they make Teams calls and dial telephone numbers. You must generate the following reports to troubleshoot the issues:Report1: Show Public Switched Telephone Network (PSTN) calls for the last 28 days.Report2: Compare usage and quality across users. Loading … Q&As with Explanations Verified & Correct Answers: https://www.dumpleader.com/MS-740_exam.html --------------------------------------------------- Images: https://blog.dumpleader.com/wp-content/plugins/watu/loading.gif https://blog.dumpleader.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2022-08-29 16:30:07 Post date GMT: 2022-08-29 16:30:07 Post modified date: 2022-08-29 16:30:07 Post modified date GMT: 2022-08-29 16:30:07