[Q28-Q49] Pass Cisco 500-442 Exam in First Attempt Guaranteed [Dec-2022]

QUESTION 28
What value is used for Variable REQUERY_NO ANSWER?

QUESTION 29
Which two metrics are part of the Contact Center Call Quality Key Performance Indicators (KPI)? (Choose two.)

QUESTION 30
Which server holds the .wav files on a UCCE environment?

QUESTION 31
Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)

QUESTION 32
What is the maximum number of attributes that can be assigned to an Agent?

QUESTION 33
How many teams can an Agent be a part of?

QUESTION 34
What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

QUESTION 35
Which two steps are required to configure RONAfor CCE? (Choose two.)

QUESTION 36
How does Precision Queue allow callers to reach an Agent that is different from Skill groups?

QUESTION 37
When is the IVR leg established in a CCE Call Flow?

QUESTION 38
Which two types of scripts can be created with the Script Editor? (Choose two.)

QUESTION 39
What are two possible Outbound Dialing Modes? (Choose two.]

QUESTION 40
How many clusters of Finesse will a single PG support?

QUESTION 41
What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

QUESTION 42
What are two purposes of Cisco Unified Intelligence Center? (Choose two.)

QUESTION 43
In Finesse, how are different gadgets enabled for specific team members?

QUESTION 44
How does CUCM function in CCE?

QUESTION 45
What are two tools an Agent Desktop Admin Role can access? (Choose two.)

QUESTION 46
Apart from CVP Call Studio, what are two other components that have a role in the VXML application’s functioning? (Choose two.)

QUESTION 47
WhichVVBCLI command can set an individual media file to an expired state?

QUESTION 48
Which two components must be configured for CCE to begin routing the contact and start processing the call?
(Choose two.)

QUESTION 49
Which two servers can be accessed from the Web Administration tool? (Choose two.)