500-444 Dumps PDF - 500-444 Real Exam Questions Answers [Q30-Q44]

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500-444 Dumps PDF – 500-444 Real Exam Questions Answers

Get Started: 500-444 Exam [year] Dumps Cisco PDF Questions

Earning the Cisco 500-444 certification can be a valuable asset for individuals who are looking to advance their career in the field of contact center technology. Cisco Contact Center Enterprise Implementation and Troubleshooting certification is recognized globally and demonstrates a high level of expertise in the implementation and troubleshooting of Cisco Contact Center Enterprise solutions.

Cisco 500-444 certification exam is a valuable accreditation for IT professionals who work with Cisco contact center solutions. It validates your knowledge and expertise in advanced contact center technologies and showcases your ability to leverage Cisco tools and technologies to design, deploy, and troubleshoot critical contact center systems.

Q30. Which mode can be used to display data flow in the Script?

Edit Mode

Monitor Mode

Quick Edit Mode

Browse Mode

Q31. What are two components of Cisco VOS? (Choose two.)

Finesse

CCE

CUIC

CVP

ECE

Q32. Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)

If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.

If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.

If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.

If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.

There is no impact on call processing during a Cisco Unified ICM Logger failure.

During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.

Q33. Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?

Setup login

Windows login

Local administrator login

Service Account login

Q34. Which type of machine will run an automated deferred sync job?

Principal AW machine

AW client machine

Secondary AW machine

AW/HDS machine

An AW/HDS machine is a hybrid of an AW client machine and a Secondary AW machine, and it is used to run automated deferred sync jobs. These jobs are typically used to transfer data between two or more AW machines, and the AW/HDS machine acts as the intermediary, making sure that all of the data is kept up-to-date and in sync.
References: [1] https://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/oim/11gR2-PS3/OIM_11gR2_PS3_Installation/OIM_11gR2_PS3_Installation_Step2.html [2] https://docs.oracle.com/cd/E24628_01/doc.121/e28814/config_hds_aw.htm [3] https://docs.oracle.com/en/middleware/lifecycle/12.2.1.4/core/one-time-processes-deferred-synchronization-jobs.html

Q35. Which type of machine will run an automated deferred sync job?

Principal AW machine

AW client machine

Secondary AW machine

AW/HDS machine

Q36. Where can the readiness for the CCE deployment be verified?

CCE Web Admin -inventory

CCE Web Admin -> Machines – inventory

CCE Web Admin -> Deployment Settings – Inventory

CCE Web Admin -> Infrastructure – Inventory

Q37. Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?

CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE. VXML Gateway

CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway

CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway

CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway

Q38. What are the Active and Configured agent counts for the 2K deployment model?

2K/4K

2K / 8K

2K/10K

2K/12K

For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html

Q39. Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?

Automated differential

Push

Manual differential

OnDemand

Q40. Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

Domain validation certificate

Digital certificate

Self-signed certificate

Certificate authority certificate

Root certificate

Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin

Q41. Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Silent Monitor inbound voice calls

NAT for address hiding D Demarcation point between networks

Record calls by forking the media using build-in-bridge

Secure communication using flow around mode

Normalize SIP messages using SIP profiles

Cisco Unified Border Element (CUBE) is a network element that provides a number of features for securing and controlling voice, video, and data communications when Cisco Unified Communications Manager (CUCM) and Cisco Unified Customer Voice Portal (CVP) are used.
NAT for address hiding: CUBE provides Network Address Translation (NAT) capabilities that allow you to hide the internal IP addresses of the CVP and CUCM servers from the public Internet. This is useful for security and compliance reasons, as it makes it harder for hackers to identify and attack these servers.
Demarcation point between networks: CUBE acts as a demarcation point between the customer network and the service provider network. This allows for secure and controlled communication between the two networks.
Normalize SIP messages using SIP profiles: CUBE can normalize SIP messages using SIP profiles, which allows it to ensure that incoming SIP messages conform to a specific format and contain the necessary headers and parameters. This can help to improve the reliability and security of SIP-based communications.
Silent Monitor inbound voice calls: CUBE does not provide silent monitor feature, it is a feature of CUCM that allows a supervisor to listen in on an agent’s call without the agent or the caller knowing.
Record calls by forking the media using build-in-bridge: CUBE does not provide this feature, it is a feature of CUCM that allows for call recording by forking the media through a built-in bridge.
References:
Cisco Unified Border Element Configuration Guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cube/12_5/cube_12_5_configuration_guide/cube_12_5_configuration_guide_chapter_01.html)

Q42. Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?

Features -> Context Service

Infrastructure Settings -> License Management

Features -> Single Sign-On

Infrastructure Settings -> Device Configurations -> Identity Services

The SAML Certificate Expiry details can be checked in the PCCE Web Administration Manager (S.RO.G) under the Features -> Single Sign-On menu. This menu can be used to view the certificate details, such as the issuer, validity period, and expiry date. This can be useful for ensuring that the certificate does not expire before its intended use. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pccx/pccx_11_0_1/pccx_b_pccx-web-admin-manager-guide-110/pccx_b_pccx-web-admin-manager-guide_chapter_011.html

Q43. Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

may be available as a packaged offer such as the Cisco Business Edition 7000 Platform

VMware vCenter is required

defined as Rule Based

defined as Configuration Based

VMware vSphere is optional

Q44. Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?

Design team

Deployment team

Support Team

Sales team

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500-444 Dumps PDF – 500-444 Real Exam Questions Answers [Q30-Q44]

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