This page was exported from IT certification exam materials [ http://blog.dumpleader.com ] Export date:Tue Jan 28 23:07:22 2025 / +0000 GMT ___________________________________________________ Title: Get Perfect Results with Premium PL-200 Dumps Updated 286 Questions [Q43-Q58] --------------------------------------------------- Get Perfect Results with Premium PL-200 Dumps Updated 286 Questions Free PL-200 Exam Study Guide for the NEW Dumps Test Engine Q43. You are a Dynamics 365 Customer Service administrator.A user must be able to view system posts and activities in a dashboard.You need to create the dashboard for the user.Which components should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationGraphical user interface, text, application Description automatically generatedBox 1: TimelineThe timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time.Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.Box 2: ListsReference:https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admiQ44. You have a canvas app that contains the following text input fields: Id, FirstName, LastName. The app also has a button named Button1.The OnSelect property for Button1 contains the following expression:Collect(People, {Id:Id.Text, FirstName:FirstName.Text, LastName:LastName.Text}) For each of the following statements, select Yes if the statement is true. Otherwise, select No.NOTE: Each correct selection is worth one point. Explanation:Box 1: YesIf the data source doesn’t already exist, a collection is created.Box 2: NoNote: The Collect function adds records to a data source. The items to be added can be:* A single value: The value is placed in the Value field of a new record. All other properties are left blank.* A record: Each named property is placed in the corresponding property of a new record. All other properties are left blank.* A table: Each record of the table is added as a separate record of the data source as described above.The table isn’t added as a nested table to a record. To do this, wrap the table in a record first.Box 3: NoReference:https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/functions/function-clear-collect-clearcollectQ45. You need to be able to move a Power Automate desktop flow used in the verification process to the testing environment.What should you do?  Share a copy of the desktop flow with a member of internal IT.  Use the Export option in the flow to get the flow identifier and provide it to internal IT.  Send a copy of the desktop flow to a member of internal IT.  Create the desktop flow in a solution and provide it to internal IT. Internal IT reports that the solution import to the test environment failed because of missing dependencies related to the flow for completing service requests.Flows with PowerApps stepsFlows that were created via Power Automate in the PowerApps menu or flows that have PowerApps steps added have a different issue then other Power Automate flows. As of the writing of this blog these flows are not able to be imported into another environment. This means that if you create flows with Power Apps steps within them you will need to recreate them in your destination environment.Q46. You are designing a chatbot for a sports outlet.You need to complete the chatbot.Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE Each correct selection is worth one point. Q47. A company has a sales application that is supported by an Azure SQL database. You are developing a Power Apps app for use by customer service agents.The app must reference customer data from the sales application. Data in the sales application is constantly changing and must not be replicated in Microsoft Dataverse Some customer data is considered sensitive. You must protect data for specific fields when users view data in the app.You need to configure table creation for the app.How should you configure the app? To answer, select the appropriate options in the answer are a.NOTE: Each correct selection is worth one point Q48. A company deploys several model-driven apps. The company uses shared devices in their warehouse. The devices are always powered on. Users log on to the devices and then launch the apps to perform actions.Unauthorized users recently uploaded several files after another user failed to log out of a device. The company needs to prevent these incidents from occurring in the future.You need to configure the solution to prevent the reported security incidents.What should you do? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationGraphical user interface, text, application Description automatically generatedBox 1: Set a timeout in the Power Platform admin center.To enforce users to reauthenticate after a pre-determined period of time, admins can set a session timeout for their individual environments. Users can only remain signed in the application for the duration of session. The application signs out the user when the session expires. Users need to sign in with their credentials to return to customer engagement apps.Note: Configure session timeout* In the Power Platform admin center, select an environment.* Select Settings > Product > Privacy + Security.* Set Session Expiration and Inactivity timeout. These settings apply to all users.Incorrect:Configure inactivity timeout* In the Power Platform admin center, select an environment.* Select Settings > Product > Privacy + Security.* Set Session Expiration and Inactivity timeout. These settings apply to all users.Box 2: Enter the restricted file types in the SharePoint admin center.To block uploading of specific file types* Go to the Settings page of the new SharePoint admin center,* Select Sync.Graphical user interface, text, application Description automatically generated* Select the Block upload of specific file types check box.* Enter the file name extensions you want to block, for example: exe or mp3.* Select Save.Reference:https://docs.microsoft.com/en-us/power-platform/admin/user-session-managementhttps://docs.microsoft.com/en-us/onedrive/block-file-typesQ49. You are designing a Power Virtual Agents chatbot for a store.You need to teach the chatbot to acknowledge the store’s product categories and the variations within specific categories.You need to create custom entities to provide the chatbot with the knowledge of the product categories.Which features should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. Q50. A company creates a Power Virtual Agents chatbot.You need to determine when live agents are engaged to provide support.Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. ExplanationReference:https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-summary-teamsQ51. You are configuring Microsoft Dataverse security. You plan to assign users to teams.Record ownership and permissions will differ based on business requirements.You need to determine which team types meet the requirements.Which team type should you use? To answer, drag the appropriate team types to the correct requirements.Each team type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. ExplanationBox 1: Microsoft Teams teamDataverse supports two types of record ownership. Organization owned, and User or Team owned. This is a choice that happens at the time the table is created and can’t be changed. For security purposes, records that are organization owned, the only access level choices is either the user can do the operation or can’t.For user and team owned records, the access level choices for most privileges are tiered Organization, Business Unit, Business Unit and Child Business Unit or only the user’s own records. That means for read privilege on contact, I could set user owned, and the user would only see their own records.Box 2: Access teamAn access team doesn’t own records and doesn’t have security roles assigned to the team. The team members have privileges defined by their individual security roles and by roles from the teams in which they are members. The records are shared with an access team and the team is granted access rights on the records, such as Read, Write or Append.Reference:https://docs.microsoft.com/en-us/power-platform/admin/wp-security-cdshttps://docs.microsoft.com/en-us/powerapps/developer/data-platform/use-access-teams-owner-teams-collaborateQ52. You implement an editable grid for the Account entity.The business team provides the following list of features that they would like you to implement:Group by or sort columns in the current view.Configure a business rule to show an error message.Edit values in calculated fields.Edit the Address composite field.Use the editable grid on mobile phones.Which actions can you perform? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationQ53. You need to resolve the issue reported by substitute employees after they are assigned service requests.How should you configure the system? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationBox 1: Service Request 1:N QualificationWhen users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.Box 2: Cascade AllCascade All – Perform the action on all referencing table records associated with the referenced table record.Reference:https://docs.microsoft.com/en-us/power-apps/developer/data-platform/configure-entity-relationship-cascading-beQ54. You need to resolve the issue reported by substitute employees after they are assigned service requests.How should you configure the system? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. Explanation:Box 1: Service Request 1:N QualificationWhen users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.Box 2: Cascade AllCascade All – Perform the action on all referencing table records associated with the referenced table record.Reference: https://docs.microsoft.com/en-us/power-apps/developer/data-platform/configure-entity- relationship-cascading-behaviorQ55. A company uses Power Apps.You create a custom table and configure a child table relationship with the contact table.You need to configure the cascading rules for each action.Which behavior should you use? To answer, drag the appropriate behaviors to the correct actions. Each behavior may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. ExplanationQ56. A company uses Dataverse to store the names of contacts. The company uses a shared Microsoft Excel file to collect the data. The company requires that the contacts be added to Dataverse automatically every day You need to identify which tools are required to create and perform the import. What should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationQ57. You set up a new instance of Dynamics 365 for Customer Service.Users report a variety of issues working with cases on mobile devices.You need to configure the mobile app to be able to view cases.NOTE: Each correct selection is worth one point. Explanation1. User is able to login but can’t see Case Records –> “Configure Mobile Settings on Case Entity Level”2. Users can open cases but cannot see the subject of the case – “configure mobile settings at the field level within the case form3. User reports that they cannot access the system from Dynamics 365 mobile app –> Configure a security role in the mobile permission set of the appropriate userhttps://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for-phonQ58. You are a Dynamics 365 administrator.You create a new app.You need to create the site map for the app.Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. 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