CSA Practice Test Questions Answers Updated 413 Questions [Q183-Q198]

CSA Practice Test Questions Answers Updated 413 Questions

CSA dumps & Certified System Administrator Sure Practice with 413 Questions

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NO.183 After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

 Use System Administration > Normal Security module

 Select Normal role

 Log out and back in

 Select Global Update Set

 End impersonation

NO.184 There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces

 Homepage: Consists of navigational elements, functional controls, and platform information.

 List: Display records from a data table, as well as allow you to edit the record information using the List Editor functionally.

 Form: Data is entered into ServiceNow through forms

 Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a single screen.

 Maps: Display ServiceNow data graphically on a Google map

 Timelines: Used to track tasks or projects

NO.185 What are the three key tables in an enterprise CMDB? (Choose three.)

 cmdb

 sn_cmdb_bak

 cmdb_rel_ci

 sn_cmdb

 cmdb_bak

 cmdb_ci

 sn_cmdb_ci

NO.186 What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

 Update sets

 Transform maps

 System dictionaries

 Import sets

Update sets are the configuration changes made in an instance, such as changes in a form, that can be exported from one instance and imported into another. This helps to implement the changes from the Dev environment to another environment, such as Test or Prod. Update sets capture the changes made to system properties, UI actions, business rules, workflows, and other customizations.
References1: Get started with update sets – ServiceNow – Now Support2: Product Documentation | ServiceNow3: Update Set in ServiceNow, Captured, Non-Captured, Commit, Import …4: In depth Concepts Update Set in ServiceNow – Basico ServiceNow Learning5: Retrieving and committing update sets between different … – ServiceNow

NO.187 What is used frequently to move customizations from one instance to another?

 Update Sets

 Code Sets

 Update Packs

 Configuration Logs

 Remote Sets

 Local Sets

 Code Packs

Reference:
https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/service-mapping/task/export-

NO.188 What defines conditions that are evaluated against users to determine which users can create, read, write, and
retire knowledge articles.

 User conditions

 User info

 User Criteria

 User permissions

NO.189 What is the purpose of flagging an article in a knowledge base?

 To mark an article to read later.

 Allow a user to submit feedback about an article

 Reporting an error

NO.190 What are the components that make up a filter condition? (Choose three.)

 Operator

 Match Criteria

 Value

 Column

 Field

Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/use/using-lists/concept/c_Filters.html

NO.191 Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

 The CMDB contains data about tangible and intangible business assets

 The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company

 The CMDB archives all Service Management PaaS equipment metadata and usage statistics

 The CMDB contains ITIL process data pertaining to configuration items

NO.192 Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

 Schema Map

 Dependency View

 Dependency Map

 Database View

Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/business-service-management-map

NO.193 What is the definition of a group?

 An escalation pod

 A department

 A collection of users

 A collection of subject matter experts

 A team of users

NO.194 Which icon would you double click, to expand and collapse the list of all Applications and Modules?

 Star

 Clock

 Application

 Funnel

Reference: https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and- ui/task/ui16-navigator-tasks.html

NO.195 A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?

 Click Context menu > Work Notes View

 Click Personalize icon and select Activity Stream

 Right click form header > Form Layout > Add Work Notes Section

 Click Funnel icon and select only work notes

 Click Context menu > History

NO.196 What would you do, on a list, if you wanted to show the records in groups, based on the column category?
(Choose two.)

 On list Context Menu, select Group By > Category

 On the Filter Menu, select Group By > Category

 Click Group On icon, select Category

 On Navigator Filter, type tablename.group.category and press enter

 On the Category column title, click Context menu > Group By Category

Reference: https://docs.servicenow.com/bundle/rome-platform-user-interface/page/use/using-lists/concept
/c_GroupedLists.html

NO.197 Which low components allow you to specify when a flow should be run?

 Trigger and Condition Pill

 Scope and Trigger Condition

 Trigger and Condition

 Trigger Criteria and Clock

 Condition and Table

Triggers define when a flow should start running, and conditions are used to specify the specific circumstances under which a flow should run. By combining triggers and conditions, you can create flows that run only when specific events occur and only for certain types of records.
References:
* ServiceNow Product Documentation: Flow Designer – Overview
– https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/flow-designer/co
* ServiceNow Product Documentation: Flow triggers
– https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/refere

NO.198 New records, new groups, and modified configuration Items (Cls): what do they have in common?

 They are included in an Update Set

 They are not captured in an Update Set

 They are customizations

 They do not have anything in common

 Loading …

Becoming a ServiceNow Certified System Administrator can provide numerous benefits to professionals in the IT industry. It can help them stand out from other candidates when applying for jobs, and it can also lead to career advancement opportunities. Additionally, ServiceNow is one of the fastest-growing cloud platforms in the industry, meaning that there is a high demand for ServiceNow Certified System Administrators.

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