Free 2026 Accredited Professional Salesforce-Communications-Cloud dumps are available by Dumpleader [Q12-Q28]

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Free 2026 Accredited Professional Salesforce-Communications-Cloud dumps are available on Google Drive shared by Dumpleader

Welcome to download the newest Dumpleader Salesforce-Communications-Cloud PDF dumps: https://www.dumpleader.com/Salesforce-Communications-Cloud_exam.html ( 82 Q&As)

Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

NEW QUESTION 12
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

NEW QUESTION 13
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

Fields

Calculation Matrix

Price lists

Attribute

Pricing plan

NEW QUESTION 14
Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

Configure the cardinality Min as 0, Max 1 and default as 1.

Configure the cardinality Min as 1, Max 1 and default as 1

Add an Auto Add rule to include product A with bundle B

Add a Recommendation rule for Product A when bundle B is added

NEW QUESTION 15
An ABC telecom customer requested a change to their existing services which resulted in new set of assets.
At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

Service Entitlement

Service Account

Contract Line Item

Subscription

NEW QUESTION 16
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

The product services sold can undergo future attribute changes

The Product sold is a device accessory such as phone case

The product/service sold is high volume, one time billing event, such as a pay per view

The product services sold will have child features added in the future

The product Service sold has a recurring charge

NEW QUESTION 17
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

Create a churn trend app from a template in CRM analytics to identify customer likely to churn

Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

NEW QUESTION 18
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

NEW QUESTION 19
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

Implement a milestone orchestration item to execute request on the fulfillment system for activation

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

NEW QUESTION 20
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

Service Entitlement

Service Account

Contract Line Item

Subscription

NEW QUESTION 21
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management’s Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

Ensure platform Events mode is enabled for Order Management

User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.

Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.

Split Line Items in the same order before submitting the order and request an increase to order size limits

NEW QUESTION 22
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change

Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.

Accommodate the feature since otherwise business representative will not accept the iteration results.

Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

NEW QUESTION 23
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.

Use Apex to be able to send the customized payload and interpret the response

Attach an Omniscript ta task and handle the integration manually

Recommend that this step to be handled manually by having the user navigation to the fulfillment system’s native UI …….logic

NEW QUESTION 24
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

NEW QUESTION 25
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

Create a churn trend app from a template in CRM analytics to identify customer likely to churn

Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

NEW QUESTION 26
Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

What data and from which system will be migrated

Who will be the main point of contact for migration

What tools and databases will be used to perform the migration

What will be the overall cost for migration?

What is the quality, structure and frequency of the data migration?

NEW QUESTION 27
UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

NEW QUESTION 28
ABC cloud is using communication cloud’s order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.

Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record

Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record