Real ISO-14001-Lead-Auditor dumps Accurate Questions and Answers with Free and Fast Updates [Q15-Q39]

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PECB ISO-14001-Lead-Auditor Exam Syllabus Topics:

Topic	Details
Topic 1	Environmental management system requirement:This section evaluates the ability of audit consultants to interpret and apply the specific requirements of ISO 14001. It focuses on understanding the structure of the standard, including context of the organization, leadership, planning, support, operations, and performance evaluation.
Topic 2	Conducting an ISO 14001 audit: This part tests the practical skills of EMS auditors in executing the audit, including conducting meetings, collecting audit evidence, interviewing personnel, and documenting findings in accordance with ISO 14001 standards.
Topic 3	Preparing an ISO 14001 audit: This domain measures the competence of audit consultants in planning and preparing for an ISO 14001 audit. It covers audit objectives, scope, criteria, and developing the audit plan, ensuring readiness for an efficient and objective audit.
Topic 4	Closing an ISO 14001 audit: This domain focuses on the responsibilities of audit consultants during the audit closure process. It includes evaluating findings, preparing audit conclusions, holding closing meetings, and ensuring proper reporting and communication of results.
Topic 5	Fundamental principles and concepts of an environmental management system: This section of the exam measures the foundational knowledge of EMS auditors and covers key principles such as environmental sustainability, continual improvement, and the process approach. It assesses understanding of how environmental management systems contribute to overall business performance and regulatory compliance.

NEW QUESTION 15
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.

Offer to downgrade the nonconformity to an opportunity for improvement if the organisation can prove its compliance with regulations.

Confirm that it is a valid nonconformity supported by a lack of evidence for meeting the requirement.

Advise that the nonconformity will be reconsidered after the meeting.

Consult with the auditor who raised the nonconformity and ask whether he will agree to withdraw it.

NEW QUESTION 16
Which one of the following options is the definition of an interested party in an EMS?

A third party that can appeal to an organisation when it perceives itself to be affected by a decision or activity.

An individual or organisation that can influence, be influenced by, or perceive itself to be influenced by a decision or activity.

A group or organisation that can interfere in or perceive itself to be interfered with by a management decision.

A person or organisation that can affect, be affected by, or perceive itself to be affected by a decision or activity.

NEW QUESTION 17
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager.
The dialogue was as follows:
You: Hi, good evening. I have seen well-developed environmental risk assessment processes. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager could not provide me with an acceptable answer to this question.
GM: The EM joined us two months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.

Shops that have tested the plan in the last 10 years

Replacements of supervisors of each shop when they are absent, for any reason

Reports of audits from the certification body

General competence records of all 10 supervisors

Signage related to health and safety in each shop

Reports of the management reviews

Records of the specific fire combat training of workers

Results of the inspection of fire extinguishers

The correct answers are A, B, D, F, G and H .
This scenario mainly relates to ISO 14001:2015 Clause 8.2 – Emergency preparedness and response , supported by Clause 7.2 – Competence , Clause 7.3 – Awareness , and Clause 9.3 – Management review .
A). Shops that have tested the plan in the last 10 years – Correct
ISO 14001 expects planned emergency response actions to be tested periodically where practicable. Since the General Manager says the plan is not tested very often, the auditor should check which shops have tested the emergency plan and when.
B). Replacements of supervisors of each shop when they are absent – Correct The General Manager relies heavily on the 10 supervisors knowing the fire emergency plan. The auditor should verify what happens if a supervisor is absent. Emergency response must remain effective regardless of absence, leave, sickness, or shift changes.
D). General competence records of all 10 supervisors – Correct
If supervisors are relied upon to control emergency response, their competence is relevant evidence. The auditor should verify that they are competent to perform the emergency-related responsibilities assigned to them.
F). Reports of the management reviews – Correct
Management review records may show whether emergency preparedness, incidents, changes, resources, test results, improvement needs, and EMS effectiveness have been reviewed. This is important because the emergency decision appears to have been made 10 years ago and may not have been adequately reviewed since.
G). Records of the specific fire combat training of workers – Correct
Workers must have suitable awareness and training related to emergency preparedness and response. For paint shops, fire is a credible emergency situation, so specific fire response training records are relevant evidence.
H). Results of the inspection of fire extinguishers – Correct
Fire extinguishers are part of the emergency response arrangements. Inspection results help confirm that emergency equipment is available, maintained, and suitable for use.
The two options not selected are:
C). Reports of audits from the certification body – Not selected
Previous certification audit reports may provide background, but they do not replace the auditor’s own audit evidence. The current audit must determine present conformity.
E). Signage related to health and safety in each shop – Not selected
Health and safety signage may be useful, but the question is about ISO 14001 EMS conformity and environmental emergency preparedness. It is not one of the strongest pieces of evidence for this EMS issue unless directly linked to environmental emergency response.

NEW QUESTION 18
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.

NEW QUESTION 19
Which one of the following outcomes of an audit does not require the auditee to respond?

An opportunity for improvement.

A conformity.

A diverging opinion concerning the audit evidence.

A non-conformity.

NEW QUESTION 20
A key audit process is the way auditors gather information and determine the findings ‘ characteristics. Put the actions in the correct order to complete this process.

NEW QUESTION 21
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?

Allocation of a bigger budget for the EMS department

Changes in EMS leadership

Decision to purchase new spillage kits for operators

Report of performance of EMS objectives in the last year

Improvement in the organisation’s profitability

Minutes of previous management reviews

NEW QUESTION 22
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the “dump” outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the “dump” might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
Which three statements represent good audit practice?

The auditor should check whether the organisation has permission to operate a landfill site.

The auditor should ask the Maintenance Manager to clean up the “dump”.

The auditor should advise the organisation to get rid of all the “dumps”.

The auditor should check the information given by the Maintenance Manager with the EMS Manager.

The auditor should refer the organisation to the relevant authorities.

The auditor should consider surveying more areas of the site for other “dumps”.

The auditor should raise a nonconformity against ISO 14001.

The auditor should congratulate the Maintenance Manager on having a neat and tidy spares store.

NEW QUESTION 23
A large public library established an EMS in accordance with ISO 14001 requirements, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three (plastic and paper were disposed of together). The deadline is in six months. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to this objective?

Was it approved by the Director?

What resources did you need?

Was the Environmental Manager responsible for its establishment?

Did you communicate it to relevant personnel?

Is it consistent with the environmental policy?

Did you keep any documented information?

What happens if the completion date is not achieved?

How and when will you update it, as appropriate?

How is it being monitored?

Is it measurable?

NEW QUESTION 24
Which one of the following does not indicate the outcome of a finding in an audit?

a conformity

a recommendation

a minor conformity

a major non-conformity

NEW QUESTION 25
You have been nominated audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months ‘ time. The audit program manager asks you to review the answer provided by ABC to a nonconformity raised during the last surveillance audit carried out eight months ago. The nonconformity reads as follows: ” ABC does not always communicate its relevant environmental requirements to external providers. Evidence: A two-month contract signed with a new external provider of the maintenance for ABC ‘ s buses did not contain any relevant environmental requirements. ” Which two would you consider to be the best acceptable corrections from ABC?

We identified environmental aspects related to the external provider ‘ s activities

We developed a documented procedure to describe the procurement process

We retrained procurement personnel for the ISO 14001 requirements

We revised the environmental policy to include the concern for external providers

We revised the contract signed with the external provider to include environmental requirements

We decided to contract another external provider of maintenance services

NEW QUESTION 26
An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?

ABC should not ask permission from the certification body to carry out the audit to XYZ.

ABC should request to see a copy of the last certification body audit report from XYZ.

ABC should invite, as an observer, an auditor of the certification body when it carries out the audit to XYZ.

ABC should inform the certification body that it is planning to audit XYZ.

NEW QUESTION 27
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.

The centre staff are responsible for energy consumption in the staff areas.

The vending machines are switched on permanently.

The Centre Manager is trained in energy awareness.

The organisation’s energy supplier sources renewable energy.

The escalators are switched on permanently.

The organisation should take action to address its energy consumption.

NEW QUESTION 28
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
“It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance.” The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation’s environmental policy.

Complying with legal requirements

Continual improvement of the EMS

Addressing customer complaints

Commitment to environmental protection

Communicating with trade unions

Conducting environmental risk assessments

The correct answers are A and D .
This question relates mainly to ISO 14001:2015 Clause 7.3 – Awareness and Clause 5.2 – Environmental policy .
Persons doing work under the organisation’s control, including subcontractor personnel where relevant, need to be aware of the organisation’s environmental policy. In this scenario, the environmental policy specifically includes two clear commitments:
A). Complying with legal requirements – Correct
The policy states that the organisation will “comply with relevant legislation.” Therefore, subcontractor personnel must be aware that their work must comply with applicable legal and environmental requirements.
This is especially important because installation work may involve paint, waste, emissions, spill risks, drainage controls, and site environmental rules.
D). Commitment to environmental protection – Correct
The policy states that the organisation will “protect the environment by acting with responsibility at all times.” Therefore, subcontractor personnel should understand their responsibility to protect the environment while carrying out installation activities.
The other options are not the best answers:
B). Continual improvement of the EMS – Incorrect in this context
Continual improvement is an ISO 14001 policy requirement generally, but the policy text given in the question focuses on protecting the environment, complying with legislation, and setting objectives to enhance environmental performance. It is not one of the two clearest issues directly stated in the provided policy wording.
C). Addressing customer complaints – Incorrect
Customer complaints may be relevant to performance evaluation or corrective action, but they are not a stated commitment in the environmental policy.
E). Communicating with trade unions – Incorrect
This is not an environmental policy awareness requirement in the scenario.
F). Conducting environmental risk assessments – Incorrect
Risk assessment may be part of EMS planning, but the question asks what subcontractor personnel should be aware of in relation to the environmental policy, not what technical EMS activities they must conduct.
Therefore, the two correct issues are A. Complying with legal requirements and D. Commitment to environmental protection .

NEW QUESTION 29
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeds regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
Select two options that apply to how you should respond to the information given.

Criticise the equipment replacement period as being too environmentally damaging for too long

Raise an opportunity for improvement (OI) to reduce damaging emissions

Evaluate whether the process for measuring environmental performance is effective

Extend the audit plan to include the five shops

Recommend that staff in the five shops should have medical check-ups due to air pollution

Determine if the local authority has been informed that the organisation is exceeding VOC emissions

NEW QUESTION 30
Which two of the following do not participate in a second-party audit to ISO 14001?

An auditor employed by an external consultancy organisation

An auditor certified by an auditor certification body

An auditor from a customer

A certification body auditor

An auditor trained in the CQI and IRCA scheme

An auditor from an accreditation body

NEW QUESTION 31
The Pressed Standard is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of the Head Office and are sampling environmental performance measurement.
You find that 80 per cent of failures to meet performance criteria originate from five shops in the same region.
Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations.
The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing, but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this should be handled by the organisation through its EMS.

Offer to compensate employees for possible health implications.

Monitor VOC emissions to ensure compliance with legal requirements.

Advise the authority that timely corrective action will be taken.

Investigate changing the cleaning process to use chemicals with lower VOC content.

Give an explanation to the authority of what went wrong.

Conduct an internal enquiry to establish who is to blame.

Ask to settle the court case by negotiation with the authority.

Advise the authority that the faulty equipment will be maintained more often.

NEW QUESTION 32
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines.
In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are non-conformities.

Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour’s interests had not been identified. (Clause 4.2.b)

The contractor’s environmental policy is not consistent with the organisation’s policy (Clause 5.2)

Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)

The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)

The aspects related to the use of heavy goods trucks was not identified. (Clause 6.1.2)

The Environmental Manager did not visit the oxygen supplier. (Clause 7.4.3)

The internal audit programme does not include processes for control of subcontractor transport movements. The audit programme does not cover the full environmental management system. (Clause
9.2.2)

The organisation has failed to include in the EMS scope the activities, products and services associated with suppliers and contractors performing their activities in its own site. (Clause 4.3)

NEW QUESTION 33
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager (GM). The dialogue was as follows:
You: Hi, good evening, I have seen a well-developed environmental risk assessment process. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager (EM) could not provide me with an acceptable answer to this question.
GM: The EM joined us 2 months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.

More details on whether the risk assessment process was applied to emergencies

Records of the specific fire combat training of workers

Reports of audits from the certification body

General competence records of all 10 supervisors

Minutes of the meeting with supervisors where a fire was determined as the only emergency situation

Shops that have tested the plan in the last 10 years

Reports of the management reviews

Results of the inspection of fire extinguishers

Signage related to health and safety in each shop

Reports of the last two fire drills you performed

Replacements of supervisors of each shop when they are absent (for any reason)

NEW QUESTION 34
Which two of the following do not participate in a second-party audit to ISO 14001?

A certification body auditor

An auditor certified by an auditor certification body

An auditor from a customer

An auditor employed by an external consultancy organisation

An auditor trained in the CQI and IRCA scheme

An auditor from an accreditation body

NEW QUESTION 35
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Select two correct responses by the individual(s) managing the audit programme.

Advise the EMS Manager that his request can be accepted.

Suggest that the EMS Manager choose another certification body.

Inform the EMS Manager that the audit team make-up is a decision to be taken by the individual(s) managing the audit programme.

State that there may be a possibility of conducting a remote audit instead of on-site.

State that it is too late for his request to be considered.

Suggest asking the certification body management to consider the request.

NEW QUESTION 36
You are conducting a Stage 2 certification audit of Fitalot, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area at the centre of their large site, a supplier produces oxygen that is piped directly into the manufacturing processes of Fitalot. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences of this arrangement for Fitalot and are told that they are not significant, since the supplier provides its own services for water, sewage, waste, and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier, who is located inside the Fitalot site. He said they were outside the scope of the EMS and therefore never audited.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are major nonconformities.

The environmental aspects related to the use of heavy goods trucks were not identified. (Clause 6.1.2)

The organisation has failed to include in the EMS scope the activities, products and services associated with suppliers and contractors performing their activities on its own site. (Clause 4.3)

The contractors environmetal policy is not consistent with the organisation ‘ s policy (Clause 5.2)

The internal audit programme does not cover the on-site supplier. (Clause 9.2.2)

Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour ‘ s interests had not been identified. (Clause 4.2.b)

The environmental manager did not visit the oxygen supplier (Clause 7.4.3)

The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)

Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)

NEW QUESTION 37
A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on.
Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights, thus saving on lighting costs, but the board has not yet approved the estimated budget for this.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try to reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed on each floor of the centre. We take readings every hour, and we plot the consumption graph for every staff shift.
Select three options that would provide evidence of conformance with clause 9.1.1 of ISO 14001.

Training records for centre staff.

An environmental objective to achieve lower energy consumption.

Periodic analysis of the results of meter readings.

Certification showing that the meters are calibrated to known standards.

Ambient temperature measurements of management offices.

A procedure that provides instructions in taking meter readings and using them to plot a graph.

Installing motion sensor lighting in rooms to switch lights off automatically when empty.

An increase in the visitors using the centre.

The correct answers are C, D and F .
This question relates to ISO 14001:2015 Clause 9.1.1 – Monitoring, measurement, analysis and evaluation .
Clause 9.1.1 requires the organisation to monitor, measure, analyse and evaluate its environmental performance. The organisation must determine what needs to be monitored and measured, the methods for monitoring, measurement, analysis and evaluation, when monitoring and measurement will be performed, and when results will be analysed and evaluated. It must also ensure monitoring and measuring equipment is calibrated or verified, where appropriate.
C). Periodic analysis of the results of meter readings – Correct
The shopping centre is measuring electricity consumption using meters. Analysing meter readings periodically provides evidence that the organisation is evaluating environmental performance, not just collecting data.
D). Certification showing that the meters are calibrated to known standards – Correct Because the centre relies on electricity meters to measure energy consumption, calibration or verification evidence supports the validity of the measurement results.
F). A procedure that provides instructions in taking meter readings and using them to plot a graph – Correct This provides evidence that the organisation has defined a method for monitoring and measuring energy consumption and for presenting the data for analysis.
The other options are not the best answers for Clause 9.1.1:
A relates more to competence or awareness, not monitoring and measurement.
B relates to environmental objectives under Clause 6.2, not directly to Clause 9.1.1.
E is not relevant unless office temperature has been identified as something requiring monitoring.
G is an operational improvement action, not evidence of monitoring and measurement.
H may affect energy use, but increased visitor numbers alone do not demonstrate monitoring, measurement, analysis or evaluation.
Therefore, the three items that best demonstrate conformance with ISO 14001:2015 Clause 9.1.1 are C, D and F .

NEW QUESTION 38
During a Stage 1 audit, the EMS Manager asks that the audit includes coverage of a new storage site on the other side of town that they have taken over since the application was made.
Which two of the following actions should the auditor take?

Advise the EMS Manager that, within the existing scope, the new site can be included without any problem.

Advise the EMS Manager that the audit scope has been set and the audit will need to proceed as planned.

Determine whether the EMS Management System covers the new site and, if so, proceed with the audit.

Suggest that the EMS Manager cancels the audit contract and reapplies for the new situation.

Inform the auditee that the Stage 2 will be changed to include the new site.

Advise the EMS Manager that an extension of the scope is possible but will have to go through established procedures.

NEW QUESTION 39
During a second-party audit at a paper mill, you find that the EMS Manager conducted the environmental risk process. In the environmental aspects register, aspects were listed by emissions to air, releases to water, releases to land and other aspects such as energy consumption and waste disposal. They were categorised as either significant or not significant.
The EMS Manager had an action plan only for significant aspects.
Match each of the following statements of your concerns to a clause of ISO 14001.

Explanation:
* Risks and opportunities were not considered in the determining of environmental aspects: 6.1.1
* A neighbouring generating station was not considered to be an interested party: 4.2
* Deforestation through timber use was considered to be a significant environmental impact: 6.1.2
* The paper mill incorporates the use of recycled paper in its production process: 8.1
* The EMS Manager decided to decrease the number of internal audits in the programme: 9.2.2
* The technical department was working on improving the biodegradation characteristics of the finished product: 6.1.4 In accordance with ISO 14001:2015, audit concerns regarding risk management, stakeholder context, operational controls, and lifecycle planning map to specific requirements:
* Clause 6.1.1 (Actions to address risks and opportunities): Mandates that an organization establish, implement, and maintain processes to determine risks and opportunities related to its environmental aspects, compliance obligations, and other issues.
* Clause 4.2 (Understanding the needs and expectations of interested parties): Requires the identification of relevant interested parties, such as neighboring facility operators or local communities, and their specific needs and expectations.
* Clause 6.1.2 (Environmental aspects): Dictates the identification and evaluation of environmental aspects and associated environmental impacts (e.g., raw material extraction and resource depletion like deforestation) from a life-cycle perspective.
* Clause 8.1 (Operational planning and control): Encompasses operational requirements, raw material selections (such as substituting virgin timber with recycled paper content), and controlling processes according to environmental criteria.
* Clause 9.2.2 (Internal audit programme): Regulates the establishment, maintenance, and modification of internal audit frequency, methods, and programme schedules.
* Clause 6.1.4 (Planning action): Mandates planning actions to address significant aspects, compliance obligations, and risks/opportunities, including incorporating life-cycle improvements into product design and technical development.
References: ISO 14001:2015 Clauses 4.2, 6.1.1, 6.1.2, 6.1.4, 8.1, 9.2.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (EMS Standard Clauses and Scenario Mapping).