[Q28-Q49] 保证首次通过思科 500-442 考试 [2022 年 12 月］

问题 28
What value is used for Variable REQUERY_NO ANSWER?

问题 29
Which two metrics are part of the Contact Center Call Quality Key Performance Indicators (KPI)? (Choose two.)

问题 30
Which server holds the .wav files on a UCCE environment?

问题 31
Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)

问题 32
What is the maximum number of attributes that can be assigned to an Agent?

问题 33
How many teams can an Agent be a part of?

问题 34
What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

问题 35
Which two steps are required to configure RONAfor CCE? (Choose two.)

问题 36
How does Precision Queue allow callers to reach an Agent that is different from Skill groups?

问题 37
When is the IVR leg established in a CCE Call Flow?

问题 38
Which two types of scripts can be created with the Script Editor? (Choose two.)

问题 39
What are two possible Outbound Dialing Modes? (Choose two.]

问题 40
How many clusters of Finesse will a single PG support?

问题 41
What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

问题 42
What are two purposes of Cisco Unified Intelligence Center? (Choose two.)

问题 43
In Finesse, how are different gadgets enabled for specific team members?

问题 44
How does CUCM function in CCE?

问题 45
What are two tools an Agent Desktop Admin Role can access? (Choose two.)

问题 46
Apart from CVP Call Studio, what are two other components that have a role in the VXML application’s functioning? (Choose two.)

问题 47
WhichVVBCLI command can set an individual media file to an expired state?

问题 48
Which two components must be configured for CCE to begin routing the contact and start processing the call?
(选择两个）。

问题 49
Which two servers can be accessed from the Web Administration tool? (Choose two.)