MS-740 Practice Exams and Training Solutions for Certifications [Q13-Q32]

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MS-740 Practice Exams and Training Solutions for Certifications

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Exam MS-740: Troubleshooting Microsoft Teams (beta)

Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Beta exams are not scored immediately because we are gathering data on the quality of the questions and the exam. Learn more about the value and importance of beta exams.

Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate

Download exam skills outline

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Languages: English

Retirement date: none

This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.

 

NO.13 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Use the Skype for Business Network Assessment tool to determine of the user has access to all Microsoft Teams URLs and IPs.
Does the solution meet the goal?

 
 

NO.14 You need to resolve the partner company communication issue.
Which two PowerShell commands should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

 
 
 
 
 

NO.15 You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NO.16 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?

 
 

NO.17 A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Teams calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

NO.18 You are the administrator for an organization.
A user named User1 can communicate with User2 from an external domain by using chat. User1 is not able to add User2 to a team.
You need to ensure that User1 can add User2 to a team.
What should you do?

 
 
 
 
 

NO.19 You need to resolve the chat notification issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

 
 
 
 
 

NO.20 A company uses Microsoft Teams.
You need to prevent users from using a specific app within Teams.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

 
 
 
 
 

NO.21 A company uses Microsoft Teams.
You need to configure email channel settings for the company.
Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NO.22 User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.
User2 is unable to make any changes to the document.
You need to determine the root cause of the issue.
What is the cause?

 
 
 
 

NO.23 A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?

 
 
 
 

NO.24 A company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point

NO.25 A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices. The user provides you with the following screenshot that shows the error message.

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

NO.26 A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.
A user reports the following issues:
The user loses their Teams connection during screen sharing.
The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues.
What should you do?

 
 
 
 

NO.27 A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.
Users from the sales department report that the Files tab in one of the channels is not accessible.
The following message displays:
Item might not exist or is no longer available.
You need to identify and resolve the issue.
What should you do?

 
 
 

NO.28 You own a team that has three standard channels.
The team has been deleted.
You need to locate the files from all three channels.
Where should you navigate to locate the files?

 
 
 
 

NO.29 You are managing a Microsoft Teams environment. You assign Audio Conferencing licenses to users. You configure a bridge number for the audio-conferencing bridge.
The audio-conferencing bridge number does not appear in meeting invitations that users create by using Microsoft Outlook.
You need to provision a new conferencing bridge number.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NO.30 You need to resolve the issue reported by User4.
How should you resolve the issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

NO.31 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.
You need to ensure that the address for the new location is available to emergency responders.
Solution: Assign a calling policy that has an emergency address for each user.
Does the solution meet the goal?

 
 

NO.32 An organization has E5 licenses without audio conferencing.
When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

 
 
 
 

Q&As with Explanations Verified & Correct Answers: https://www.dumpleader.com/MS-740_exam.html

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